Lithia UK Recognised with Reputation.com 800 Award
We are thrilled to announce that Lithia UK has been recognised with the 800 Award from Reputation.com, the global leading provider of reputation experience management solutions and an industry indicator of customer satisfaction.
This award recognises businesses that prioritise customer experience and is measured using various factors such as review sentiment, volume, recency, response, and more. Businesses that receive this award have achieved a score of 800 or higher, indicating their focus on high customer satisfaction throughout the past year.
40 of our Evans Halshaw and Stratstone locations were honoured with this prestigious award, demonstrating a commitment to our customers that has seen us take the number two spot on the ‘best of the best’ list for the UK. These 40 locations consistently collect, understand, and act on customer feedback to make data-driven decisions that improve the customer journey.
Our dealership network is supported centrally by our expert Reputation Management team. This team of specialists not only deal with the more complex customer experience concerns; but also analyse the reputation data from across the business before making personalised focus-area recommendations for each store, in turn helping them to continuously improve.."
Search our current vacancies