Warehouse Operative

Lithia UK TPS, Luton

Competitive Salary with pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service.

We have an exciting new opportunity for a Warehouse Operative to join our growing TPS business. Reporting to the Warehouse Manager, the TPS Warehouse Operative is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers

We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams.  With people at the core of our strategy we are discerning about whom we employ, and expect our employees to have high levels of integrity, be passionate about their role and take ownership of their customers’ and colleagues needs in line with our values.

Duties, Responsibilities & Person Specification 

Handling stock
• Check all incoming stock deliveries against pack notes and ensure all parts have a parts number
• Advise on any discrepancies promptly; marking paperwork accordingly
• Check for damages on incoming parts orders and record any issues
• Identify and place inbound parts into the correct locations (stock items, customer orders etc.)
• Pick customer orders quickly and accurately to make ready for dispatch
• Ensure that authorised signatures, receipts or payments are received for all parts issued over the trade counter
• Adhere to First In, First Out (FIFO)stock control management processes

Stock integrity
• Maintain stock securely and in good condition
• Assist the Warehouse Supervisor with regular perpetual stock checks to ensure that the physical stock agrees with the computerised inventory
• Ensure faster moving parts are located in a convenient location to improve picking efficiency

Customer
• Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs
• Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly

Systems and processes
• Adhere to health and safety regulations at all times (particularly manual handling practices)
• Follow and comply with established business processes and guidelines (including warranty)
• Deal with exchange units appropriately and process returns swiftly
• Complete all required documentation accurately and promptly
• Utilise and update all systems effectively to carry out allotted tasks

In order to be successful for the Warehouse Operative position, you must:
• Have experience in a parts or distribution operation involving inventory control, goods inwards and order picking
• Be passionate about the automotive industry
• Have proven experience of providing great customer service
• Demonstrate a positive ‘can-do’ attitude and an honest disposition
• Be able to lift and carry heavy items

Skills you will require:
• Computer literate – able to use appropriate systems and software (e.g. Excel)
• Ability to work in a small team, as well using own initiative
• Ability to record information accurately and legibly
• A methodical approach and pay attention to detail
• Good communication skills – verbal and written

At Lithia UK, our growth is powered by our people: 

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. 

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.