Porsche Product Expert

Stratstone

Porsche Wilmslow

A basic salary of £23,873 with a bonus of £4,000, pension, critical illness, life assurance,  23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.

Are you a confident customer service superstar who’s passionate about cars? If so, we have a great opportunity for you to join the team as a Porsche Pro.

As  Porsche Pro, you will be a brand ambassador for the Centre by keeping up to date on all new technologies and products as they are released which will support a personal, high-quality and exclusive customer care and service. Working alongside the sales team you will spend your time with customers, conducting a detailed and enthusiastic product explanation where required.

What does the role of Porsche Pro do?

· You'll be a Product Expert and support Sales Associates with more niche or specific customer questions and requirements

· You’ll Collaborate and work closely with with the Digital Expert/Marketing to provide content for different Social Media streams

· You’ll be a true expert and fully knowledgeable around all Porsche products and technologies

· You'll be the first point of contact for customers to help resolve instances of technical or troubleshooting issues

· You’ll be comfortable in providing in-depth insights for Porsche Centre employees about products and technological updates

What do you need to succeed as a Porsche Pro?

· You’ll have previous customer facing experience preferably in the automotive/retail industry

· You’ll have the drive and passion to succeed in a fast-paced role and industry

· You’ll have a true passion for customer care, putting the customer at the heart of everything you do

· You’ll be able to absorb information quickly and effectively communicate this with your peers and customers

· You’ll be confident communicator who can engage and build relationships with customers quickly

· You’ll have great organisational and time keeping skills to manage your diary with your customers effectively

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Diversity is Our Strength:

Lithia UK recognises the value that diversity brings to the workforce.  This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.