Junior Employee Relations Advisor

Junior Employee Relations Advisor

Lithia UK – Remote with occasional travel to our Annesley Head Office and wider HR events (expected once per quarter)

Salary of £29,500 with pension, life assurance, 33 days annual leave (including bank holidays), exclusive colleague discounts on vehicle purchases and aftersales services.

At Lithia our people are at the heart of everything we do. As the UK's leading automotive retailer, we're committed to creating an inclusive, supportive and high-performing culture where colleagues feel valued, respected and empowered to succeed.

We're looking for a Junior Employee Relations Advisor to join our Employee Relations team. This is an exciting opportunity for someone looking to develop a career in HR and employee relations, gaining hands-on experience while supporting managers and colleagues across our business.

Working alongside experienced Employee Relations Advisors, you'll provide first-line guidance on a wide range of employee relations matters, helping ensure cases are managed fairly, consistently and in line with employment legislation, company policies and best practice.

If you're organised, enjoy problem-solving and are passionate about supporting people, we'd love to hear from you.

Your Journey as a Junior Employee Relations Advisor:

• Provide first-line employee relations advice and guidance to managers and colleagues, supporting a fair, consistent and customer-focused approach.
• Support Employee Relations Advisors with a variety of employee relations cases, ensuring they are progressed efficiently and in line with agreed service levels.
• Prepare high-quality employee relations documentation, including invitation letters, outcome letters, meeting notes and other correspondence.
• Maintain accurate records within our employee relations case management system (Zendesk), ensuring all information is up to date and confidential.
• Monitor case progress, following up on actions and helping to ensure deadlines are met.
• Build strong working relationships with managers and colleagues, providing professional and approachable support throughout the employee relations process.
• Identify trends and share insights with the wider Employee Relations team to support continuous improvement and enhance the colleague experience.
• Support the review and maintenance of policies, manager guidance, handbooks and templates to reflect changes in legislation, ways of working and best practice.
• Keep up to date with employment law developments and HR best practice, continuously building your knowledge and expertise.
• Contribute to wider People and Culture projects and initiatives as required, supporting the ongoing development of our people practices.

Are you looking to embrace the challenge? We're looking for someone who has:

• A basic understanding of employment law and HR best practice, whether gained through work experience or study.
• Excellent communication skills, with the confidence to build positive relationships with colleagues at all levels.
• Strong organisational skills with the ability to manage multiple tasks while maintaining a high level of accuracy.
• The ability to handle confidential and sensitive information with professionalism and discretion.
• Great attention to detail and a proactive approach to problem-solving.
• A collaborative mindset, with a willingness to learn and develop within a supportive team.
• Good IT skills, including confidence using Microsoft Office applications.

Desirable but not required:

• Previous experience within an HR, Employee Relations or administrative role.
• Experience working in a fast-paced customer service or people-focused environment.
• A CIPD qualification or you're currently working towards one 

What we can offer you: 

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love 
• Celebrate your special day with an extra day off on your birthday 
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most 
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart 
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries 
• Unlock your potential with tailored training and endless career growth opportunities 
• Commute for less with our cycle to work scheme 
• Access high street discounts to make the everyday a little more rewarding 
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme 

At Lithia UK, our growth is powered by our people: 

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. 

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.