Head of Shared Service Centre - Reporting

Head of Shared Service Centre - Reporting

Lithia UK

Hybrid working 

Salary up to £80,000 with bonus, car allowance, pension, critical illness, life assurance, family health care, 25 days holiday (plus bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service

Are you ready to lead and transform reporting operations at the heart of one of the world’s largest automotive groups? Lithia UK is seeking a Head of Shared Service Centre – Reporting to take full ownership of our R2R tower, driving it through a period of high growth and elevating it to the next level.

Reporting directly to the Finance Director, you’ll lead the charge in building and expanding our reporting capabilities—enhancing services, strengthening internal controls, and driving performance to exceed business expectations. This is your chance to make a tangible impact by creating a seamless, high-performing SSC function that delivers real value to senior leaders and customers alike.

Your Journey as the Head of SSC:

• Define and execute the R2R strategy, ensuring it aligns with Lithia UK’s overall financial goals and scales effectively as the business grows
• Introduce smarter, frictionless processes that deliver high-value, efficient service to stakeholders
• Manage the SSC Reporting budget and deliver on financial targets, identifying opportunities to reduce costs and increase value
• Own KPI’s and SLA’s, ensuring high performance and continuous improvement
• Provide leadership and oversight for SSC Reporting operations, building a culture of excellence and continuous improvement
• Collaborate with HR to implement talent development programmes that empower your team and align with Lithia UK’s values

Are You Ready to Embrace the Challenge? We’re looking for someone who:

• At least 5 years of experience leading high-performing teams in a Shared Service Centre environment with a focus on driving strategy and operational excellence
• A motivation and positive builder who builds trust, energises teams and influences beyond their immediate function
• Acts as a true ambassador for the SSC, representing its value and driving alignment across the business
• Skilled at building strong, effective relationships with international stakeholders and can navigate complex environments with ease
• Maintains confidence, composure and focus when faced with high-pressure or fast-paced challenges
• Translates strategies into clear, actionable plans that balance long term goals with immediate operational needs
• Challenges the status quo with creative thinking and fresh ideas to improve processes and drive efficiencies

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Diversity is Our Strength:

Lithia UK recognises the value that diversity brings to the workforce.  This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.