Digital Sales Advisor

Evans Halshaw Ford, Lincoln

£25,479 basic salary, with £6,000 bonus potential, pension, critical illness, life assurance, 33 days holidays (including Bank Holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service.

As online enquiries have spiked within our highly successful dealership, we now have an exciting opportunity for a Digital Sales Advisor to join the team, this role is revolutionary position in site which is a great for a sales and customer focussed individual.

You will be highly organised and self-motivated individual who will have previous experience in a target driven environment. You will be ensuring you have fully qualified the customer across a multitude of channels, predominantly through 3rd party enquiries.

As a Digital Sales Advisor, you’ll be responsible for and not limited to;

• Efficiently handling inbound & outbound enquiries via telephone/email/digital methods, ensuring sales opportunities are maximised at all opportunities
• Ensuring an incredible customer experience through qualifying the customer and fully understanding their needs
• Negotiating with customers, overcoming objections and finding solutions to problems quickly and effectively
• Presenting a number of new car options to suit the customer needs and requirements
• Booking dealership appointments, arranging test drives, ordering customer vehicles or passing the lead on to the digital leader to finalise the deal and provide finance quotes
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations

What do you need to be successful as a Digital Sales Advisor?

• Proven ability to sell in a retail environment and hit targets
• You will be able to prioritise and work to tight deadlines
• You will be able to work independently and also part of an office-based team
• Confident telephone manner with great attention to detail
• IT proficient with the ability to work in different systems at once

Why Lithia UK?

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme 
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.