Dealership Coordinator

Stratstone Audi Shrewsbury

Part Time - 25 Hours Per Week - Monday to Friday - 9.30am-2.30pm

Basic salary of £16,523.00,  pension, life assurance, exclusive company discounts on used car purchases, leasing deals and aftersales services. 

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career?

As a Dealership Coordinator -  you’ll work closely with our dedicated dealership team and will be responsible for ensuring the smooth running of all dealership administration, contributing to the overall success of our business.  Reporting into the Head of Business you’ll support the dealership with administrative tasks across numerous internal departments as well as supporting with administration within recruitment, learning & development, HR, insurance and processing invoices.

You’ll have the opportunity to be involved with:

• Efficiently handle a variety of administrative tasks, including maintaining records, processing documentation and managing communication within the dealership
• Act as a key point of contact for customers, providing outstanding service and support to enhance the customer journey
• Support the planning and execution of dealership events, including product launches, promotional activities and team events
• Serve as the central communication link between departments, facilitating the flow of information to ensure a well-coordinated, efficient operation
• Support our leaders with recruitment activities from shortlisting candidates, to assisting with their onboarding
• Assist in managing and scheduling social media posts for our dealership to enhance our online presence, promoting Stratstone's brand across platforms
• Giving every visitor a warm, attentive welcome and supporting them throughout their visit in a friendly, thoughtful and polished manner
• Handling telephone inquiries with professionalism establishing their needs to ensure they are connected to the correct department/team member first time
• Maintaining immaculate customer-facing spaces, ensuring our showroom, waiting areas and reception always looks their best
• Managing the dealership diary, updating records and supporting the team with general administrative duties that help our site run smoothly

Also includes Health and Safety Coordinator responsibilities

• Maintaining the stores H&S eLearning completion levels
• Accurate completion of key H&S forms/checklists
• Monitoring and closure of H&S related actions
• Liaise with contractors and the central H&S team regarding key compliance testing and required works
• Communicate and distribute key H&S messages and instructions provided inclusive of on site inductions for new starters and contractors
• To raise and assist in the addressing of H&S issues/concerns
• To log and report H&S incidents that occur at the store
• Be actively engaged in H&S communications and channels
• Be present for and contribute to Store H&S Audit

Are You Ready to Embrace the Challenge? We’re looking for someone who has: 

• Dedication to providing an incredible service, fuelled by a genuine a passion for making our industry!
• Ability to work reactively, can be flexible with your approach and can multi-task in a fast paced environment
• Excellent organisation skills with a key eye for detail
• Confidence managing your own responsibilities with minimal supervision, taking initiative to make informed decisions
• Demonstrated computer literacy and knowledge of IT systems and Microsoft Office packages

What we can offer you: 

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love 
• Celebrate your special day with an extra day off on your birthday 
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most 
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart 
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries 
• Unlock your potential with tailored training and endless career growth opportunities 
• Commute for less with our cycle to work scheme 
• Access high street discounts to make the everyday a little more rewarding 
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme 

At Lithia UK, our growth is powered by our people: 

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. 

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.