Customer Acquisition Specialist

Customer Acquisition Specialist (Hybrid. Derby / Nottingham. Please note our Head Office is moving from Derby to Annesley, Nottingham by the end of 2025)
Pendragon Vehicle Management 

Salary of £27,000 with pension, critical illness pay, life assurance, 25 days holiday (plus bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services    

Pendragon Vehicle Management (PVM) is a leading provider of fleet and vehicle leasing solutions, supporting businesses of all sizes with innovative and cost-effective mobility solutions. As part of the Lithia UK group, we combine nationwide reach with expert knowledge to deliver outstanding customer service and tailored vehicle management strategies.

We’re looking for a motivated and results-driven Customer Acquisition Specialist to join our dynamic sales team. In this role, you’ll be responsible for engaging with prospective customers over the phone, identifying their vehicle leasing and rental needs, and offering tailored solutions that add value to their business operations. You’ll play a key role in driving new business growth and strengthening the Pendragon brand.

Your Journey as an Customer Acquisition Specialist:

• Make outbound calls to prospective business customers to promote PVM’s vehicle leasing and fleet management solutions
• Build rapport quickly and identify customer requirements through effective questioning
• Deliver persuasive sales pitches and overcome objections confidently
• Manage and maintain an accurate CRM system, ensuring all interactions and pipeline activity are logged
• Follow up on leads generated through marketing campaigns, website enquiries, and referrals
• Meet and exceed individual and team sales targets and KPIs
• Collaborate with internal departments to ensure a smooth customer onboarding process
• Stay up to date on product offerings, pricing, and market trends within the vehicle leasing sector

Are You Ready to Embrace the Challenge? We’re looking for someone who has:  

• Proven experience in telesales, inside sales, or a similar role (B2B preferred)
• Excellent communication, negotiation, and interpersonal skills
• Strong organisational skills and attention to detail
• Goal-oriented mindset with a passion for hitting targets
• Confident using CRM systems and Microsoft Office Suite
• Knowledge of vehicle leasing or automotive industry is a plus, but not essential

At Lithia UK, our growth is powered by our people: 

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. 

Diversity is Our Strength: 

Lithia UK recognises the value that diversity brings to the workforce.  This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.